To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. We do our best to accommodate daytime emergencies, but since we are a general hospital, our staff and schedule is not always able to take on these cases. In these situations, we will refer owners to the nearby ER:
Maine Veterinary Medical Center: 207-885-1290
Portland Veterinary Emergency and Specialty Center: 207-780-0271
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, CareCredit, cash and personal checks.
Your privacy is always respected and protected. We do not collect or give out any information to any third-party vendors or businesses. Your personal information will never be disclosed to outside parties by us or our web site host. Your privacy is protected online—and in our hospital—and is never shared without your consent. It’s that simple, and we strictly adhere to this policy.
North Windham Veterinary Hospital recognizes the importance of protecting the personal privacy of its clients and patients, as well as the visitors to our website.